State Farm® Insurance Agent Traci Hollander
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Nealon
July 3, 2026
"I called for help with updating homeowners insurance. Karina jumped right on it and she had the changes completed the same day. Thank you Karina!"
Karen Jensen
July 2, 2026
"Karina Larrea in Traci Hollander's office is fantastic! She was a huge help in taking the time to review my coverage options and explain the differences between various policies. She is very knowledgeable and a great asset to StateFarm!"
Cheryl Rouch
July 2, 2026
"We all know Jake from State Farm but if you live in California or Nevada, you need to know Heather. Heather is extremely knowledgeable and listened attentively to my questions and concerns to help me find the right plan. She made sure I knew all my options and explained everything clearly and thoroughly. I highly recommend her if you are seeking any type of insurance."
Geoff
June 25, 2026
"Extra special thanks to Diana Lima in Traci Hollander’s office. She went considerably more than the extra mile to resolve a mortgage lender’s issue concerning my HOA’s Master Policy. A pleasure to work with, Diana quickly understood the issue, found the answer, communicated with the people involved, and enabled a loan to be approved."
Raquel Pacheco
June 23, 2026
"I have all of my insurance through Traci. The customer support at Traci's office is incredible. Everyone is very friendly and responds super quick. A special shout out to Rocio who is always extra patient with my questions and requests. Thank you!"
Suzanne Bernier
June 22, 2026
"Rocio was incredibly helpful!"
Geraldine Villarreal Arrieta
May 30, 2026
"I had the pleasure of working with this office on a customer relocation, and the experience was outstanding. Eva Lee is amazing, she genuinely cares about providing excellent customer service. Highly recommended!"
Tekla Helprin
May 22, 2026
"Diana,
She is a major asset to State Farm in Traci Hollader's office in San Francisco, CA. as an agent! She went the extra mile with her kind consideration and patience with any and all of my questions about my quote. So much so, that Ivebever been happier and felt so cared for with an auto insurance agent! And I must say, she along with her personalized Customer Service was the reason I signed up with State Farm for my new auto policy. She has a gift for truly listening to all of my concerns before I signed up.And til this day, is here for me at a moments call for any of my concerns no matter how small. She is an invaluable asset to State Farm! Thank you Alyssa from the bottom of my heart!
Tekla Helprin"
Greg Bunting
May 14, 2026
"Heather Love helped me add a new vehicle to my policy and he made it very easy. She is very courteous, professional and went the extra mile to help me. I would recommend this agency without reservation. Thanks Heather"
Jonathan Dolan
May 7, 2026
"Heather Love is always helpful when we need to add or change things to our policy. I have had State Farm for over 35 years. I moved to CA from FL and needed to find a local agent. I’m so glad I found Traci’s office and Heather."
J P
May 1, 2026
"I never leave reviews but I couldn't pass up the opportunity to leave a 5 star review after a conversation with Heather about life insurance options. She took the time to go over (in detail) what would be the best and wisest decision given the options available for me. Her customer service was one the best interactions Ive ever had. Heather's knowledge, patience, and kindness was superior. I highly recommend her!"
Sonya Winterhalder
April 24, 2026
"Eva Lee was super responsive and amazing when I learned I had to get flood insurance all of a sudden. It was a big bummer and she stepped right in and got things handled affordably and with care."
Angelica Santiago
April 9, 2026
"Absolutely love my insurance office. Been with State Farm for years. Heather is amazing. She's extremely knowledgeable and helpful and just makes everything go smooth.I recommend Traci Hollander's office to everyone."
John Bernhelm
April 7, 2026
"Dealing with insurance can be painful, but State Farm makes it pretty easy, and today I called up Traci's office to do a review and update of my coverage and Rocio walked me through everything, answered all my questions and helped us land in a better place for our coverage and premiums. Thanks for your time and help today, Rocio!"
Eric Brown
March 24, 2026
"A big thank you to Eva Lee for all her help with a specialty insurance product. She's terrific!"
Sarah Thebarge
March 19, 2026
"I’ve been a State Farm customer for several decades, and Traci Hollander’s office is by far the most friendly, efficient and accessible branch I’ve experienced. Eva Lee, in particular, has gone out of her way to be extremely helpful. I truly appreciate the outstanding service from this team."
Dennis Kolb
March 11, 2026
"We had an issue with our mortgage company and our condo insurance. Operations Manager Rocio jumped on the issue contacted our mortgage company and cleared everything up the same afternoon and sent us confirmation of satisfaction. Never ever had an issue with this agency due to its excellent staff. Thank you Rocio."
Eric Palor
March 10, 2026
"I am almost 10 years in State Farm now, whenever i need help about insurance or policy Ms. Eva Lee is always helpful, very polite, professional, knowledgeable. You can feel that she cares on what she do. 5 STAR for Ms. Eva Lee, thank you."
Kuilani Robinson
February 26, 2026
"Heather at State Farm is absolutely fantastic! She's always super helpful, incredibly knowledgeable, and makes the whole insurance process so much easier to understand. I really appreciate her friendly and professional approach. Highly recommend!"
Michelle Clingan
February 26, 2026
"Heather love did a terrific job helping me insure my car."
Katie Olson
February 25, 2026
"Heather was the best! She broke down my coverage and exactly what I’m paying for. I even was able to get life insurance for less than $15 a month! Win win!"
"Thank you for your review, Katie! Heather is the best. We look forward to serving you and your insurance needs!"
Dj Sebastian
February 17, 2026
"Rocio Jimenez was very helpful!"
"Thank you for your 5-star review! We are so glad you had a wonderful experience with Rocio. My State Farm team and I are happy to be your good neighbor!"
Donald MacDonald
February 16, 2026
"Good service"
"We appreciate you taking the time to review us, Donald. If you need anything in the future, please do not hesitate to reach out! We're happy to help."
R M
February 14, 2026
"Had a great experience with Ms. Lee"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
Leslie Trutner
February 11, 2026
"I have always received incredibly efficient and helpful service from Traci's office, and am always thrilled not to have to deal with the details of the insurance process! Thank you Rocio!"
"Leslie, we are so glad to hear that you had a pleasant experience with us and are glad we lived up to your expectations! We are proud to be your San Francisco State Farm Agency.
Edit 2/2026:
Thank you for your updated review, Leslie! Glad you had a wonderful experience with Rocio. If you need anything else, please don't hesitate to reach out!"