State Farm® Insurance Agent Traci Hollander

"I had a very disappointing experience with Traci Hollander and her team. The closing process was incredibly frustrating, with constant delays and a lack of clear communication. Every time I reached out for updates, I either received no response or had to wait far too long for basic information. The lack of professionalism and responsiveness made this an unnecessarily stressful process. I would not recommend this agent to anyone looking for a smooth and efficient insurance experience."

"Heather Love is a top notch professional. She guided me through everything and was exceptional in answering any questions I had. Thank you for your help! I have been a customer of State Farm for 40 years and working with Heather the last couple days in transitioning my insurance needs has, once again, shown me why I stay. Well done."

"5 Stars Plus – Outstanding Service from Eva Lee at State Farm! Truly Fantastic on Purpose! I recently had the absolute pleasure of working with Eva Lee at State Farm Insurance, and I must say, her service was nothing short of exceptional. From the moment I reached out, Eva demonstrated professionalism, efficiency, and a genuine commitment to my needs. What stood out the most was her dedication to going above and beyond. She took the time to thoroughly explain every detail of my policy, ensuring I fully understood my coverage and options. Her responsiveness was remarkable—providing quick answers, clear communication, and a willingness to assist with any concerns I had. It’s rare to find someone who combines outstanding customer service with real integrity, but Eva Lee does exactly that. She made me feel truly valued as a customer, and I greatly appreciate the fantastic, on-purpose service I received. If you’re looking for reliable coverage and a dedicated agent who truly cares, I highly recommend Eva Lee at State Farm Insurance! ⭐⭐⭐⭐⭐+"

"We’ve been with this branch for many years and plan to use them for many more. Very attentive, knowledgeable, caring, and willing to do all they can to get you the best rates for coverage. We’ve been working with Heather Love who is an absolute GEM! 10/10 folks."

"My previous agent at State Farm was always on vacation but things are vastly improved now at Traci's office. Rocio Jimenez is so smart and responds lightening fast. Feeling very lucky. Margaret (with State Farm 35 years)"

"Eva Lee @ Traci’s office is amazing. Besides receiving excellent service, it’s nice to be remembered every time we chat and knowing she’s happy being a long time employee."

"I have been with this team for well over 15 years and primarily because of the excellent and dependable service by agent Eva Eng who works with Traci. Eva is extremely knowledgeable and responds to any need I have in a very timely manner. She also explains things very clearly in lay-man's terms such that I come away feeling confident with her explanations which is why I have expanded my insurance needs beyond just car insurance. I trust her advice and look to her for guidance in all my insurance needs. I highly recommend Eva Eng for any of your insurance requirements."

"Traci acquired our accounts when our old agent retired and we have been very happy with our service since. Recently we had to increase coverage to add a new vehicle and had a great and seamless experience to get the best rate from Heather Love. Highly recommend this office for your State Farm needs."

"Answered the phone first shot, got a quote same day from underwriters, courteous, understanding, and patient. Rocio was awesome."

"I have been a long standing customer with Traci Hollander - State Farm Insurance Agency Inc. As the company (State Farm Insurance) moves more to an automated AI system, I found the staff especially Vincent Martini (Office Associate) extremely friendly, helpful and professional in assisting me file a recent claim and understanding the process. Not all claims fit a "cookie cutter" process and he understood this. I was able to quickly schedule an in office appointment due to the uniqueness of the accident reporting process. Mr. Martini connected me to right State Farm staff personnel to handling my claim which greatly eased my anxiety. His customer service skill are commendable and reflects most positively on the agency and company. He made feel like I was not just a number, but an appreciated customer. As the world changes, I know that Traci Hollander's staff will take the time to maintain that human contact that identifies a great business. Keep up the good work and you will always have my business."

"I've been with Traci Hollander's State Farm Office for 20 years now. They have always been responsive and helped me understand my policies and changes to them. I want to give a special thanks to Rocio Jimenez, who solves problems with speed and grace!"

"Rocio Jimenez and all the staff have been amazing! Thanks for all your help."

"I highly recommend Heather made the process very easy"

"I RECOMMEND TRACI’S AGENCY HEATHER MADE GETTING MY QUOTE EXTREMELY EASY. 10 STARS ⭐️ FOR HEATHER 🥰"

"I have been with State Farm for many years. There are a number of different assistants but I always hope to get Rocio when I call. She is friendly, always helpful with my many questions, efficient, and just takes care of whatevever I am in need of with ease. How lucky Traci is to have her."

"We buy all our insurance with State Farm. Their customer service is outstanding, which we learned after we had a major fire in our SF home. After that, we went to Traci Hollander's team for everything. Rocio Jimenez has especially given us the kind of responsive and careful attention that is difficult to find today."

"Greatly appreciate how knowledgeable and patient Tina was with all of my many questions. Defiantly a keeper!"

"Love Heather! She is always kind and friendly. She has always strived to do her best for everyone and make sure you get the best rate possible. Love this company!"

"Rocio spent a lot of informative time to review all of my polices with State Farm. She helped me to see various options for adjusting my coverage."

"My experience was super easy and seamless. That’s how I like it! Lisa"

"I just wanted to say I spoke to a agent and her name was Heather and she was exceptionally helpful with all my questions and was very polite. Thanks again Heather for all your help."

"Heather Love made buying life insurance easy and I now have peace of mind for my family’s financial protection after I’m gone. She’s knowledgeable, professional and caring. Highly recommend!"

"Heather Love is like a god sent... everything I was confused abt she simplified it, made working with insurance company tons easier... for that thank you state farm, and huge shout out to Heather Love, she's a major asset to ur company"

"The level of service you get combined with the understanding, humor and absolute kindness makes it impossible to go anywhere else. Thank God they have the BEST rates because even if they didn't, I'd still work with Traci! Everything is just easy with State Farm."

"Heather Love has been such a great agent to us, 100% recommend her!"