State Farm® Insurance Agent Traci Hollander

"Great, just don’t expect white-glove service I’ve been with them for a few years now. This office is better than most State Farm agents in the area. Expect some sales pressure from them from time to time, and you need to decide what’s right for you. They are usually well staffed and responsive if you have the right contact information. I tried to email a past agent from their office who I don’t know if they still work there or not because there was no email bounce back. Eventually, I emailed their main address and got Rocio to help me out. She helped replace a vehicle on my policy and she was professional to work with. She provided me as much detail as I needed and she is more responsive than most and not shy to take your question. She also tries to provide you the most accurate information. Thanks Rocio!"

"Desy Velazquez was helpful and courteous! She made sure I was able to update my documents in a timely manner!"

"Thank you to Norma Michihira for her professionalism. She is always available to answer questions clearly and patiently. These files are well managed. It's a pleasure."

"Friendly and efficient service"

"I was looking for a better car insurance rate since my existing premium kept going up every 6 months last three times. I called State Farm office in my neighborhood and got in touch with Eva Lee. She was very prompt providing me with the information and the quote via email and it turned out to be less than my present rate for the next 6 months (saving of $120) and plus better coverage. Eva is very pleasant to do business with, she will tell how many emails and when she'll be sending them and she instructs what to do with them."

"I worked with Eva to set up a new insurance policy and she not only made the process quick and easy, she made sure I understood what I was signing up for and got the best possible deal by bundling plans. I look forward to continuing to work with this State Farm Office."

"I had a great experience with Rocio. She was incredibly knowledgeable and responsive and she was able to help me get setup promptly. I would highly recommend Tracy and Rocio for all your insurance needs."

"I needed to change up a few things on my coverage. Eve Lee followed up with me promptly and guided me through the things I needed help with. I have been with State Farm for many, many years, always satisfied."

"TraciHollander has been my agent for over 18 years. Without a doubt her office is the most efficient I've worked with in my nearly 50 yrs as a State Farm Customer. Her staff are friendly, informed, and always go beyond what is required to assist in all relevant matters. A special mention of Diana Lima who assisted me today and resolved an issue with verification of insurance. LSB"

"Heather Love at Traci Hollander's agency was simply a lifesaver for our Homeowners Association when we found ourselves in an unexpected administrative snafu. Our HOA's relationship with State Farm goes back more than 30 years, and today they were simply heroic for us! Personal service at its best!"

"Having property in a different state can be very hard if you don't usually know or are living in the same state 24/7. In search for an agent I came across Heather that was very well recommended by someone I trust. She made everything so simple and explain everything so well. Thank you for having so much patience with my wife and I. I will definitely recommend Heather and this branch to others."

"Diana Lima was such a great help - she helped us navigate the billing system and more! She was so friendly and patient!"

"Had a great experience working with Eva Lee with Traci Hollander - State Farm Insurance with an auto insurance quote and more!"

"Heather was amazing! She was able to insure my property and gave me an amazing quote. She also took the time to make sure everything was properly done and in order. Every time I had a question, she was there to answer and also made me feel like I could call her anytime. If you are looking for a great insurance agent, don’t hesitate to call Heather."

"Heather was a tremendous help with understanding our car insurance policy."

"Heather Love helped me with car insurance and i had the best phone call experience i think I have ever had with a over the phone representative! Heather was so nice, I would refer to anyone out there that needs car or life insurance she's just amazing!!!"

"I have been using the insurance services and Heather Love is beyond knowledgeable, competent, and caring . If you are looking for a company that has your back , will educate you , will answer all your questions, YOU need to call Heather!"

"This office insured me for both my home and car. I trust them to be honest, forthcoming and deliver which is what you need from your insurance company - not excuses nor the inability to be there when you call with questions. I highly recommend commend them if you live in California."

"I needed updating to my current renter’s policy. Eva Lee was extremely helpful completing the changes and emailing the policy updates quickly. Thanks so much!!!"

"Rocio helped untangle a morass of insurance situations after I moved out of SF... great resource."

"my partner and i have had excellent service on our auto policy with this san francisco agency. giving a special shout-out to Alyssa Anderson who is knowledgable, responsive and empathic. thanks!"

"Thanks to Rocio for helping resolve the mysterious delays in my DMV renewal!"

"We had some questions regarding our policies and Rocio not only took the time to sit with us and clearly explain everything but also wrote it all down in an email for our records. We have experienced nothing but excellent customer service from Rocio and this office over the years. Highly recommend their services."

"Diana Lima was excellent in helping us adjust our coverage to fit our needs! I look forward to working with her again!"

"All questions explained answered thoroughly in a quick and timely fashion. A perfect question and answer experience"