State Farm® Insurance Agent Traci Hollander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Seavey
October 17, 2024
5
out of
5
rating by Timothy Seavey
"Heather was most helpful in canceling my insurance and did everything to make my mistake as painless as possible. Thanks again."
We responded:
"Thank you, Timothy, for your kind words! I'm glad Heather could assist you and make the process as smooth as possible. We appreciate your feedback and are always here to help with any future needs. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
A Nonymous
October 11, 2024
5
out of
5
rating by A Nonymous
"Heather has been a pleasure to work with, thanks heaps for all the support!"
We responded:
"Heather has been a fantastic part of our team, and we're happy to know she provided you with such great support! Thanks for sharing your experience! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Roderick Smith
October 8, 2024
5
out of
5
rating by Roderick Smith
"I switched from a different State Farm agent to Traci Hollander a few years ago because I could not understand my previous agent's explanations. Insurance is both important and hard to understand, so it's critical to have agents who can clearly explain what the policies mean. Traci's office has delivered what I was looking for. Most recently I needed a lot of help understanding my nonowned auto insurance policy, and sent a list of questions to Rocio Jimenez in Traci's office. She checked with underwriting on a few points and then got back to me with very clear, detailed answers to each of my questions -- and did that within a week, a timing which I greatly appreciated because the conclusion that I was fully covered for a car rental on an upcoming trip allowed me to save $300 insurance charges from the rental company. Rocio and the entire team that I have dealt with at Traci's office have the ability to clarify the most opaque insurance language, and for this I highly recommend them."
We responded:
"Roderick, thank you for your detailed review! I'm glad to know that our office has been able to provide the clear explanations you were looking for. It's great to hear that Rocio was able to assist you with your non-owned auto insurance policy and help you save on rental insurance charges. We strive to make insurance understandable and accessible, and your feedback affirms our efforts. We appreciate your recommendation and are here for any further insurance questions or needs you may have. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Noah Bougher
September 30, 2024
5
out of
5
rating by Noah Bougher
"Heather was super helpful with thoroughly explaining my life insurance options and had great customer service while doing it! Highly recommend coming here for any of your insurance needs!"
We responded:
"Noah, thank you for your wonderful review! I'm glad to hear that Heather was able to provide you with thorough explanations of your life insurance options and deliver great customer service. We appreciate your recommendation and are here for any of your future insurance needs. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Beatdadddy
September 24, 2024
5
out of
5
rating by Beatdadddy
"Great service, quick and easy! Save me a bunch of cash!"
We responded:
"Thank you! I'm glad you found our service quick and easy. It's wonderful to know we could help you save money. If you ever need anything else, feel free to reach out. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
tony thayer
September 18, 2024
5
out of
5
rating by tony thayer
"Traci's team provides great service and really stays up-to-date in a changing marketplace. I want to give a special shout-out for Heather Love - she's really responsive!"
We responded:
"Thank you, Tony, for your kind words and the 5-star review! I'm glad to hear that our team is providing great service and staying current in the marketplace. Heather is indeed a valuable part of our team, and I'm happy she could assist you so responsively. If you have any further questions or need assistance, don't hesitate to reach out. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Robert Gregory
September 5, 2024
5
out of
5
rating by Robert Gregory
"I'm prompted to post after another case of predictably customer-focused, effective support from this (Tracy Hollander's) State Farm agency based in the Castro and Noe Valley neighborhoods. I've had two occasions to work with the office this year - the first time with Vincent and now a few months later with Rocio Jimenez. Both times, these customer service pros have not only addressed my reason for calling but found ways to solve problems or tweak my coverages in ways that were better for me (without any hint of the typical insurance agent push to buy for amorphous "security" because it's good for you but, instead, genuine empathy for a customer's desire to limit nonessential cost). Plus, they're just very friendly people who work efficiently out of respect for the time and preferences of others. Great agency!"
We responded:
"Thank you, Robert, for sharing your positive experience with our office. I'm glad Vincent and Rocio were able to assist you effectively and find you coverage that suited your needs. We strive to provide empathetic and efficient service, and it's wonderful to know that our team's efforts are appreciated. If you need any further assistance, please don't hesitate to reach out. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Jeffy Chang
September 5, 2024
5
out of
5
rating by Jeffy Chang
"We’ve been with Traci’s State Farm office for over 20 years and have been extremely happy with their support all this time. Recently, had to insure one of the kids to drive their own vehicle and Heather was really great in stepping us through the options as well as getting us squared away. Thanks Heather and the rest of the team for your efforts!"
We responded:
"Jeffy, thank you for your loyalty over the past 20 years! I'm glad to hear that Heather was able to assist you with insuring your child's vehicle and guide you through the options. Your satisfaction with our support means a lot to us. If you ever need further assistance, our team is here to help. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Claire Gourdain
August 30, 2024
5
out of
5
rating by Claire Gourdain
"Moved from a different state and this was the second agent I was reaching out to ..they won me :) - nice , easy process, communication and transferred made quickly."
We responded:
"Claire, thank you for your wonderful review! I'm happy that our team could make your transition smooth and efficient. We're grateful for your trust and are here for any future needs you may have. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Merryl Terry
August 27, 2024
5
out of
5
rating by Merryl Terry
"2022: From start to finish, Kendall provided friendly, efficient, helpful service. She is knowledgeable, professional, and prompt. She made our move to CA smooth and easy. I highly recommend her! 2024 Update: Eva did a terrific job updating our policies. She was friendly and efficient and I enjoyed working with her. I continue to be pleased with Traci Hollander State Farm Insurance."
We responded:
"Great to hear you had a great experience with Kendall! Thank you so much for the lovely review, Merryl."
Kim Appleby
August 23, 2024
5
out of
5
rating by Kim Appleby
"State Farm has been helping my family for decades. Working with Tracy Hollander's team in the Bay Area was an outstanding experience. When we moved to Scottsdale, I was delighted to learn that we could continue working withTracy through her Arizona team member, Alyssa Anderson. Alyssa is always responsive to any need or request; she's kind, professional, and knows her stuff. We're grateful to Tracy and Alyssa for their continued full-service support!"
We responded:
"Kim, thank you for your wonderful review. I'm glad to hear that our team has been able to support your family for so long. Alyssa is indeed a valuable member of our team, and I'm happy she has been able to assist you. Your satisfaction with our service means a lot to us. If you ever need anything else, please don't hesitate to reach out. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Tekla Helprin
August 22, 2024
5
out of
5
rating by Tekla Helprin
"Alyssa! She is a major asset to State Farm as an agent! She went the extra mile with her kind consideration and patience with any and all of my questions about my quote. So much so, that Ivebever been happier and felt so cared for with an auto insurance agent! And I must say, she along with her personalized Customer Service was the reason I signed up with State Farm for my new auto policy. She has a gift for truly listening to all of my concerns before I signed up.And til this day, is here for me at a moments call for any of my concerns no matter how small. She is an invaluable asset to State Farm! Thank you Alyssa from the bottom of my heart! Tekla Helprin"
We responded:
"Hi Tekla, Alyssa is indeed a valuable member of our team. I'm glad she was able to assist you with such dedication and care. It's wonderful to know that her personalized service made a difference in your decision to choose State Farm for your auto policy. We appreciate your kind words and are here for any future needs or questions you may have. Thank you for sharing your experience. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Jory Martin
August 15, 2024
5
out of
5
rating by Jory Martin
"I have been a customer for over 22 years with Traci Hollander's office. It's a relationship that is, for the most part, on auto-pilot: I pay and they are there to help when I need it. On occasion, I need to change coverage or add/remove a car, I've primarily (and most recently) worked with Heather Love. Heather makes this an easy process and she's always looking for ways to better protect me and save some money. I guess this is why I've stayed with State Farm and the Traci Hollander's office."
We responded:
"Hey Jory, Thanks for being with us for over 22 years! We're glad to hear that Heather has been making things easy for you and finding ways to protect you and save money. It's great to know that our team has been able to meet your needs. If you ever need anything else, we're here to help. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Rebecca Hoover
August 12, 2024
5
out of
5
rating by Rebecca Hoover
"I've been with State Farm forever and couldn't be happier with Traci Hollander's team. Eva Lee has helped me on numerous occasions and always provides detailed answers. Between helping me when I moved to Oregon, ensuring my renter's and auto insurance protect me, and providing detailed quotes and information about a personal life insurance policy, I know I can count on this team."
We responded:
"Rebecca, thank you for your continued loyalty and support over the years. I'm really happy to hear that you've had such a positive experience with our team. Eva Lee is fantastic, and I'm glad she's been able to assist you with everything from your move to Oregon to your insurance needs. We're always here to help with any questions or future needs you might have. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Kevin Brennan
August 9, 2024
5
out of
5
rating by Kevin Brennan
"My experience with Alyssa Anderson via Traci Hollander was seamless and exceptional. She guided me through the hurdles of switching carriers for my auto policy (I was sticking it to the company that canceled our home insurance!) and helped me make informed decisions with perfect timing. We're saving some $$$ too! Thanks, Alyssa!"
We responded:
"Hey Kevin, Thanks for the awesome review! I'm glad Alyssa could make the switch to a new auto policy smooth and help you save some money! We appreciate your trust in us and are always here if you need anything else. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Evike
August 2, 2024
5
out of
5
rating by Evike
"Tina Hutchinson is great. She is very professional ,friendly, efficient ,on top of things and knowledgable A very positive experience dealing with her. Gets a 10 from me."
We responded:
"Hi Evike, thanks so much for your awesome review! I'm really happy to hear that Tina provided you with such a professional and friendly experience. She's definitely a valuable part of our team! If you ever need anything else, we're here to help! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Sam Lee
July 31, 2024
5
out of
5
rating by Sam Lee
"This review is a long time coming. I'm a very happy long time client of Traci Hollander State Farm. She and her team, people like Heather Love, are the best. I have my auto and home with them and have referred more than 100 friends and clients to them over the years. They always do what is right for the client, even if it is to recommend someone else. Traci has great character and this flows throughout her team. My highest recommendation."
We responded:
"Hey Sam, thanks a ton for your amazing review! I'm so happy to hear that you’ve been satisfied with our service for so long. Heather and the rest of the team truly appreciate your kind words. It's wonderful to know that you’ve trusted us with your auto and home insurance and even referred so many friends and clients our way. We always strive to do what’s best for our customers, and your recommendation means the world to us. If you ever need anything, don’t hesitate to reach out! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Robert Rios
July 27, 2024
5
out of
5
rating by Robert Rios
"Heather Love is Amazing. She provided me with all the information I needed to know for the insurance of my car and how they benefit me. She was very clear and explained everything perfectly so that I could grasp the full information with no confusion. I 100% recommend Heather."
We responded:
"Hi Robert! Thanks a lot for your awesome review! I'm so glad Heather could provide you with all the information you needed for your auto insurance and make everything clear and easy to understand. We really appreciate your recommendation! If you have any more questions or need further assistance, feel free to reach out anytime. - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Ruby Avalos
July 26, 2024
5
out of
5
rating by Ruby Avalos
"Heather Love provided an exceptional service. Her attention to detail as well as her dedication in finding the best coverage was impressive. She guided me through out the whole process and helped me understand what my best options where and why. I will highly recommend her services."
We responded:
"Hi Ruby, thanks so much for your wonderful review! I'm really glad to hear that Heather provided exceptional service and guided you through the whole process with such dedication and attention to detail. Your recommendation means a lot to us! If you ever have any more questions or need further assistance, we're here to help! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Cindy Randall
July 24, 2024
5
out of
5
rating by Cindy Randall
"Heather Love is a seasoned professional who is responsive and empathetic to her clients needs. Highly recommend."
We responded:
"Hi Cindy! Thanks a lot for your wonderful review! We're so happy to hear that Heather has been responsive and empathetic to your needs. Your recommendation means a lot to us. If you ever need anything else, we're here for you! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Sav Madrigal
July 24, 2024
5
out of
5
rating by Sav Madrigal
"She was really friendly and made me feel comfortable!"
We responded:
"Hey Sav! Thanks so much for the awesome review! I'm glad you felt comfortable and enjoyed the friendly service. If you ever need anything else, we're here for you! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Eileen Giorgi
July 24, 2024
5
out of
5
rating by Eileen Giorgi
"Heather Love is an experienced agent in auto and life insurance. She takes great care of her clients and I highly recommend her."
We responded:
"Hi Eileen, thanks a bunch for your wonderful review! I'm so happy to hear that Heather's expertise in auto and life insurance has made such a positive impact. We truly appreciate your recommendation and are always here to help with any future needs! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Heather Wilson
July 24, 2024
5
out of
5
rating by Heather Wilson
"I've worked with Heather Love on some quotes after AAA provided some really bad service. Heather clarified the policies for me and I finally can make a good decision! Thanks Heather."
We responded:
"Hey Heather, thanks a bunch for your awesome review! I'm so happy Heather was able to clarify the policies for you and help you make a good decision! If you ever need anything else, feel free to reach out! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Alice Shikina
July 24, 2024
5
out of
5
rating by Alice Shikina
"This team is very responsive and works hard for their clients! Highly recommend!"
We responded:
"Hey Alice, thanks a bunch for your awesome review! We're so happy you found our team responsive and hardworking. If you ever need anything else, we're here for you! - Traci Hollander - State Farm Insurance Agent, San Francisco, CA"
Rechelle Benge
July 23, 2024
5
out of
5
rating by Rechelle Benge
"I had some questions about my auto and homeowners coverage and spoke with Heather Love. She was very helpful and put my mind at ease. I would recommend her and this agency to anyone needing help with coverage. Thank you Heather!"
We responded:
"Hi Rechelle! Thanks a bunch for your wonderful review! I'm so glad Heather was able to help with your auto and homeowners coverage questions and put your mind at ease. We truly appreciate your recommendation and are always here if you need any further assistance. Thanks again! Traci Hollander - State Farm Insurance Agent, San Francisco, CA"