State Farm® Insurance Agent Traci Hollander

"Highly recommend doing business here. Great rates and service. Eva Lee is a rockstar! She always follows up very fast and explains everything well."

"Thanks to Rocio on Traci's team for being available immediately to help me process a policy payment! Made my day that much easier."

"Lisa Wilde at State Farm has been an absolute godsend since my car accident in July. The accident really shook me and affected my confidence behind the wheel, and Lisa has supported me every step of the way.

She expertly helped me navigate the claims process, including getting both my car and the other person’s car repaired. But what has meant the most is how far she has gone beyond the tactical aspects of her role. Lisa took the time to check in with me personally, normalize what I was experiencing, reassure me that my feelings were completely understandable, and help me rebuild my confidence in driving.

Lisa has been an incredible partner throughout a difficult experience. Her empathy, compassion, and genuine care have made such a difference, and I’m incredibly grateful to her and to be working with this State Farm agency."

"Eva Lee at Traci Hollander SF is professional, thorough, knowledgeable and friendly. I moved here from out of state and she helped me set up several polices. She helped me navigate some of the difference between CA and the state I came from to make sure I got the coverage that I needed. I highly recommend her. She made the process easy."

"I had a great experience working with Karina at State Farm. She was incredibly helpful in walking me through the claims process after my accident. She clearly explained each step, let me know what to expect, and pointed out a few things to watch out for, which gave me a lot of confidence during a stressful situation. She was responsive, knowledgeable, and genuinely kind throughout the process. Thank you, Karina, for making everything so much easier!"

"The friendly, knowledgeable, no pressure delivery from Alyssa was refreshing. She was able to give me the information so it was clear and made sense. When I had a question she was respectful and patient with my lack of understanding. Her ability to help me see past a monthly payment picture and refocus on a long game with a secure future; was something that nobody has been able to do for me and my family until we worked with her."

"Eva on Traci's team recently helped us change and acquire some new insurance. She was friendly, put up with our joking, understood our needs and concerns, helped us with our questions, and followed up exactly as promised.

With the ever-increasing costs of insurance, I also reached out with questions and for help to Diana on Traci's team. She helped identify an opportunity to not only lower my rate but get a refund on some previous payments. While Traci's office can't control insurance rates, it's at least nice to know that there are helpful and responsive staff to talk through situations and resolutions.

I've had consistently good customer service from Traci and her team, and our interactions with Eva and Diana were yet more positive examples."

"Have been dealing with Alyssa Anderson and she is super responsive!"

"Karina Larrea is exceptional in her skills and efforts. I appreciated how Karina listened to my questions and was informing with her reply. She pursued ideas with details which assured me with my decisions. Thank you Karina."

"Diana Lima was awesome: she provided me the info I needed to convince my storage rental company I had proper renters insurance. They're using a new third-party lease company and everyone there was unclear what criteria the lease co. uses, so I uploaded about 3 pages of my agreement, lol, and the page of the booklet Diana emailed me and told me was pertinent, and it was finally accepted. I appreciated Diana getting back to me quickly. Thank you! 😊"

"HAve used Taci Holander agency for year, alsways helpful, and easy to work with to adjust my home and car insuraence so preimiums are sffordable. Diana Lima in her office is the best; follws up quickly and is extremely helpful to work with on my policies. Highly recommend."

"Heather was excellent in helping with my auto policy, saved me money which i love :)"

"Diana and the team at Traci Hollander's office have helped us with our auto and business insurances for almost two decades. They've always gotten us the best rates and assisted us quickly with changes. Thank you State Farm Team!"

"We needed to update our renters' insurance policy quickly. We really appreciated Diana Lima's help! She was very professional, attentive, and provided us with helpful information concerning our policy change. Highly recommended."

"Traci Hollander has been our agent for 20 yrs and is always calm and explains the small print so well, I don't know what we'd do without her!
Recently, I was assisted by Karina when my bank needed a certificate from our insurance company for our Heloc loan. She dealt with it in less than 24 hrs! That job had been on my to do list and worrying me for weeks, and she took care of it immediately. I've never received such fast and gracious service!"

"She’s super sweet and made things very easy for me!:)"

"I called for help with updating homeowners insurance. Karina jumped right on it and she had the changes completed the same day. Thank you Karina!"

"Karina Larrea in Traci Hollander's office is fantastic! She was a huge help in taking the time to review my coverage options and explain the differences between various policies. She is very knowledgeable and a great asset to StateFarm!"

"We all know Jake from State Farm but if you live in California or Nevada, you need to know Heather. Heather is extremely knowledgeable and listened attentively to my questions and concerns to help me find the right plan. She made sure I knew all my options and explained everything clearly and thoroughly. I highly recommend her if you are seeking any type of insurance."

"Extra special thanks to Diana Lima in Traci Hollander’s office. She went considerably more than the extra mile to resolve a mortgage lender’s issue concerning my HOA’s Master Policy. A pleasure to work with, Diana quickly understood the issue, found the answer, communicated with the people involved, and enabled a loan to be approved."

"I have all of my insurance through Traci. The customer support at Traci's office is incredible. Everyone is very friendly and responds super quick. A special shout out to Rocio who is always extra patient with my questions and requests. Thank you!"

"Rocio was incredibly helpful!"

"I had the pleasure of working with this office on a customer relocation, and the experience was outstanding. Eva Lee is amazing, she genuinely cares about providing excellent customer service. Highly recommended!"

"Diana,
She is a major asset to State Farm in Traci Hollader's office in San Francisco, CA. as an agent! She went the extra mile with her kind consideration and patience with any and all of my questions about my quote. So much so, that Ivebever been happier and felt so cared for with an auto insurance agent! And I must say, she along with her personalized Customer Service was the reason I signed up with State Farm for my new auto policy. She has a gift for truly listening to all of my concerns before I signed up.And til this day, is here for me at a moments call for any of my concerns no matter how small. She is an invaluable asset to State Farm! Thank you Alyssa from the bottom of my heart!
Tekla Helprin"

"Heather Love helped me add a new vehicle to my policy and he made it very easy. She is very courteous, professional and went the extra mile to help me. I would recommend this agency without reservation. Thanks Heather"